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Finding a Piano Mover
Licensing and Insurance
Prices
Damage
Finding a piano mover.
As with most other services, the best way to find a piano mover is
by word-of-mouth referral from another piano owner or from your
piano technician. A piano dealer can also recommend a mover
(Beethoven Pianos Transfer is our licensed in-house moving service.)
Some movers move pianos only, some move all kinds of household goods
but specialize in piano moving, and some otherwise competent general
movers don't know the first thing about piano moving. Since piano
moving requires some specialized knowledge and equipment to do
properly, always have the piano moved by a specialist.
Licensing and insurance.
Most states require that anyone offering to move household
goods for hire be licensed by the state
department of public utilities or similar state regulatory agency.
To get a license in those states that require one, a moving company
must show that there is a need for its services, that it has the
proper equipment, and that it has at least the minimum amount of
cargo insurance required by state law. In addition, the mover's
rates must be approved by the regulatory agency. We've all seen ads
of the "two men and a truck--$40/hr." variety, but in regulated
states these ads are illegal unless the firm is licensed, and
newspapers are not supposed to carry ads for unlicensed firms. Ads
for licensed firms will usually be accompanied by their license
number. Since the deregulation of the interstate trucking industry
in 1980, there has been an increasing tendency on the part of the
states to deregulate too. You should therefore check with your state
regulatory agency about the current status of moving regulation in
your state.
Most regulated states require that movers carry around five or
ten thousand dollars worth of cargo insurance, the amount varying
from state to state. But this is simply an upper limit or aggregate
amount. It does not mean that each item moved is insured for
that much. A careful reading of the moving contract will reveal that
your piano (for instance) is insured for only so much per pound, the
amount again varying from state to state, but usually somewhere
between fifty cents and one dollar. This may be fine for your funky
old upright, which is very heavy but not worth much, but won't help
much if your expensive Baldwin grand is dropped from a third-story
window.
To protect yourself against the latter kind of loss, you can buy
extra insurance either from your insurance company or from the
mover. The cost can run from as little as five cents to more than a
dollar per $100 of declared value, depending on whether the piano is
insured for replacement value minus depreciation or full replacement
value with no deduction for depreciation, and on what deductible is
chosen, if any. In some cases, your homeowner's insurance may
provide the coverage you need.
Some states may not require it, but you should also be sure that
your mover carries personal liability and worker's compensation
insurance. The former will protect you in case, for instance, your
walls are damaged. Without the latter you may be responsible for
hospital bills if a mover is hurt on your property. Don't just
accept the mover's word that he's "fully insured;" ask to see
his insurance certificate.
Prices.
Some movers charge by the job. Others charge by
time and mileage and are willing to give only a rough estimate of
the total charge, if that. At least you should assume it's an
estimate unless otherwise told. It's definitely worth getting
several estimates for a piano moving job because prices often vary
enormously, even among equally reputable movers in the same
locality. However, be sure you are dealing with a skilled piano
mover; the lowest estimate is not necessarily the best choice. Also,
when comparing estimates, be sure you factor in insurance charges,
as some movers include generous insurance coverage in their base
price, whereas others include only the state-mandated coverage and
charge extra for additional coverage.
The price of a moving job will depend on the type and size of
piano and the complexity of the job, because the larger pianos and
more complex jobs require more workers. A first-floor-to-first-floor
move of a small vertical or small grand usually requires only two
people. Moving a full-size vertical or a smaller grand piano up or
down stairs requires three, and moving a large grand may require
more than three.
* Typical prices for first-floor-to-first-floor local moves
vary with respect to the area in which you are moving. For example,
a piano move in Omaha, Nebraska is likely to cost less than one in
New York City.
Damage. Before the piano is moved, both you and the mover
should inspect it carefully and note any pre-existing damage, such
as scratches, dents, and loose veneer, on the bill of lading. Then
after the piano is moved to its destination, inspect it again and
note any new damage on the bill of lading. Most damage to pianos in
local moves is quite small and is repaired or touched up by the
mover or by a piano technician or refinisher hired by the mover.
Only in rare cases, or with some large interstate movers, will you
need to file an insurance claim, but if you do, the mover is
required to furnish you with the claim forms and process them for
you (unless you obtained your insurance coverage independently).
Although damage to pianos from moving certainly does occur, piano
owners also tend to imagine or suspect a lot of damage that doesn't
exist. One reason is they probably examine their piano far more
carefully after a move than at any other time in its life, and so
discover scratches and marks that have been there for years
unnoticed. This is why it's so important to agree on pre-existing
damage before the move. Another reason for the suspicion is simply a
lack of knowledge about the technical and maintenance needs of
pianos. When I tune a piano after a move, and in the process notice
the need for some additional maintenance, I'm invariably asked if
the need for the extra work wasn't after all, caused by the movers
and therefore subject to reimbursement by them. In most cases the
maintenance was needed before the move, too, but was never mentioned
or not noticed by previous technicians. Usually, a piano has to be
handled quite roughly for internal damage to occur.
If you are moving locally in the New York City or tri-state area, please
give us a call. We specialize in quick, easy, expert piano moving that will
give you peace of mind and won't dent your wallet! Please call 1-800-241-0001.
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Reprinted with permission from Larry Fine's
The Piano Book. |